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PatientPack Practice Support
PatientPack for Admin Users
Appointments
Information: Can we change the appointment descriptions ourselves?
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No.
However please send a request to your on-boarding lead or to the support team.
Articles in this section
Information: Symptom Checker
Information: Can patients cancel an appointment?
Information: Can we change the appointment descriptions ourselves?
Information: Do we get a notification if a patient cancels an appointment?
Information: Do patients receive appointment reminders?
Information: Can I use the default slot types I have on the system?
Information: Can I limit the amount of appointments on the App?
Information: What happens if the hub does not offer the same service as the practice (e.g. smears)?
Information: Which appointments can I make available on the app?
Information: Does the App follow embargo rules?
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